A detailed description of our Shipping and Return Policies, designed to answer any questions you may have.
Please submit return requests within 3 days of delivery to be eligible for a refund. After 3 days, any requests submitted through our return portal will receive store credit up until 14 days after delivery. If you keep less than $200 worth of merchan
Returns that fit all the requirements listed in our return policy qualify for a refund equal to the full paid value of the items that are returned. Refunds will be processed back onto the original form of payment. Please allow up to 14 business days
Click here to begin processing a return through our Returns Portal. To be eligible for a return, the item(s) must be folded in its original packaging, unworn, and with the original tags still intact. Return authorization is required.
We will gladly accept your item(s) for a refund provided a return request is submitted via our return portal within 3 business days of it being delivered to you. After 3 days, any return requests through our return portal will receive a store credit
All returns must be processed via our automated returns portal where you will receive a prepaid shipping label. The label cost will be free if you choose to receive a store credit for your purchase. If you choose the refund option, the cost of the re
Our US shipping rate is a $9.95 flat rate, and free for orders over $200. All items are shipped via USPS Priority Mail® or UPS, with delivery expected within 1-5 days, excluding 1-2 days necessary for fulfillment. Shipping charges are non-refundable.
Shipping within the continental United States is available at a flat rate of $9.95 per order. Shipping on orders over $200 is FREE - no code needed! Shipping rates are calculated automatically at checkout. Shipping charges are non-refundable. All pac
Shipping to Canada is calculated based on the destination address, size, and weight of your package. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your ord
When items are returned to our facility for undeliverable reasons such as incorrect address, the customer may choose to be invoiced $9.95 for the package to be re-sent. Alternatively, the customer may choose to receive a refund minus our shipping cos
When your order is ready for pickup you will get an email letting you know. If you did not receive the email, it means your order had not been fulfilled yet. Your return needs to be back in the store within 2 days from when you received your pickup c