Loyalty & Rewards FAQ
A collection of our most asked questions and answers, organized for your review.
Why am I not receiving points for my purchase?
Our loyalty program has moved away from points. Don’t worry, your purchases are still recognized and count automatically!
Where can I see my points?
There are no points to track anymore with our new Loyalty program. Any eligible rewards or offers will appear automatically on your account!
Do my points expire?
There are no longer points to expire with our new Loyalty program. Your loyalty benefits update automatically based on your recent activity!.
How long does it take for points to be posted?
We no longer use points. Your loyalty benefits are applied automatically based on your activity — no waiting required.
How do I contact support if I have questions about my points?
We welcome your questions about our rewards program, and our team is ready to help! Just send us a message using the on-site chat or to [email protected], and we'll get back to you.
What if I don't want to receive promotional emails?
You may occasionally receive emails from us about our programs. If you don't want to receive further promotional emails, please click the "Unsubscribe" link in the bottom of your email.